1. GENERAL

Each visit to our website is subject to the following privacy statement and cookie policy. This sets out what data about you is collected and processed by Scapta NV when you visit the website and what the purposes of this are.
Personal data is carefully processed and secured by us to ensure its integrity and confidentiality and to prevent the loss and unauthorized use of personal data by taking the necessary technical and organizational measures.

The controller of your personal data:

Scapta NV
Registered office:
Corda Campus – Corda 6
Kempische Steenweg 293 bus 38,
3500 Hasselt
Phone number: +32 11 600 600

E-mail: info@scapta.be

Registered in the Belgian Crossroads Bank for Enterprises under the number BE 0634.869.948

2. PERSONAL DATA COLLECTED

2.1. THE DATA YOU COMMUNICATE TO US

On our website, you can perform a number of actions in which we ask you to leave some personal data:

  • Addressing title, name and first name: so we can address you appropriately in our communications.
  • E-mail address: to send newsletters with information about products, services or relevant offers that might interest you, based on your data, such as previous orders.
  • Don’t want to receive any more newsletters? This consent may be revoked at any time, free of charge, without justification. You can unsubscribe from this via the unsubscribe link at the bottom of each newsletter or by emailing info@scapta.com
  • Phone number: for any telephone communication
  • Firm name: for preparing business invoices.

On the various pages where personal data are requested, it will be made clear to you which data are mandatory (indicated by the symbol *) or which are optional.

2.2. DATA GENERATED AUTOMATICALLY

  • Cookies: certain data is collected using cookies on our website. See item 8 for our cookie policy.
  • IP address: an IP address is a number assigned to your computer by your Internet Service Provider to allow you access to the Internet. It is generally assumed that an IP address does not contain personal information because an IP address is usually dynamic (it changes each time you connect to the Internet) and not static (belonging to a particular user’s computer). We use your IP address to combat possible fraud when placing an order, such as in the case of unauthorized use of your account by third parties
  • The type and version of your navigation system
  • The last visited internet page

2.3. THE PERSONAL DATA COMMUNICATED BY COMMERCIAL PARTNERS

Scapta’s commercial partners guarantee to Scapta that they have obtained permission to transfer the personal data in question for direct marketing purposes.

Commercial partners:

Roularta Business Information (Trendstop)

Chemin du Cyclotron 6

1348 Ottignies-Louvain-la-Neuve

VAT BE2244.735.002

Bisnode Belgium

Researchdreef 65

1070 Anderlecht

VAT BE0458.662.817

Graydon Belgium NV

Extension Street 84-b1

2600 Antwerp (Berchem)

VAT BE 0422.319.093

For more info on the processing of personal data by these commercial partners, please refer to the statements made by these parties on their respective websites on the subject.

2.4 PHOTOS AND IMAGERY

When we organize events, we are also going to take pictures and videos of these that we will later use in our internal and external communication through e.g. Facebook, our website, linked in, print media, etc. So keep in mind that pictures may be taken of you at these events. If you would not like this you can communicate this at the reception desk.

3.PURPOSES OF PROCESSING

3.1. GENERAL PURPOSES

Your personal data is collected:

  • To provide you with the service offered on the website;
  • To conduct market research to improve the technical and content quality of the website;
  • to communicate in connection with registrations for events or demos
  • For commercial direct marketing purposes;
  • To adapt the content of our website to each individual visitor;
  • To show personalized advertising;
  • After rendering the data anonymous (data are kept in a form that does not allow the individual to be identified for longer than necessary), prepare statistics or conduct surveys regarding the number of visits to the various sections of the Website.

3.2. COMMUNICATION TO THIRD PARTIES

Your personal data will be kept strictly confidential and will in no case be communicated to third parties for commercial purposes. We do use vendors to provide our services, such as providing IT support and sending newsletters. These suppliers are contractually bound to process this data only on behalf of Scapta. In addition, they are contractually bound to adequately secure this data to prevent loss and unauthorized access.

4. LEGALITY OF PROCESSING THESE DATA

Lawfulness of processing these data

  • via provable consent: when leaving your personal data, you must explicitly accept our privacy statement and agree that Scapta will collect and process your personal data in accordance with this privacy statement.
  • necessary for the performance of a contract.
  • necessary for the representation of legitimate interests in particular the acquisition of new customers.

5. DURATION OF RECORD KEEPING.

All personal data is retained for a period necessary to provide the service by Scapta or recorded under legal obligations.

6. RIGHTS OF THE DATA SUBJECT

6.1. RIGHT OF ACCESS AND CORRECTION

You have the right at any time to access your personal data and correct the relevant inaccurate personal data.

6.2. RIGHT TO DATA ERASURE

You have at any time the right to data erasure for processing of your personal data discussed in point 2-3 of this privacy statement. However, Scapta must comply with the deletion only if the processing does not conflict with other legal obligations that require the data to be retained.

6.3. RIGHT TO RESTRICTION OF PROCESSING AND OPPOSITION TO PROCESSING

You can exercise your right to restrict processing or oppose the processing of your personal data. You can oppose the processing of your personal data at any time and without giving any reason.

6.4. RIGHT TO OPPOSE AUTOMATED DECISION MAKING

You have the right not to be subjected to automated decision-making, including profiling, if it has legal consequences for the data subject. Profiling is the processing of personal data through an automated process, without human intervention. In which certain personal aspects of a natural person are evaluated on the basis of that personal data.

Does not apply if:

  • The decision is necessary for the formation or performance of a contract;
  • The decision is authorized by a statutory provision;
  • The decision is based on the express consent of the individual.
    Scapta does not use automated decision-making.

7. FILING A COMPLAINT

You have the right to lodge a complaint with a supervisory authority regarding Scapta’s handling of the collection and processing of your personal data. Complaints regarding our privacy statement can also be sent to info@scapta.com.
Complaints to the privacy committee can be reported here: https://www.privacycommission.be/nl/node/245

7.1 SECURITY AND CONFIDENTIALITY

Scapta has developed security measures adapted at the technical and organizational levels to prevent the destruction, loss, falsification, modification, unauthorized access or inadvertent notification to third parties of personal data collected on the Website as well as any other unauthorized processing of such data.

Under no circumstances can Scapta be held liable for any direct or indirect, damages resulting from an erroneous or unlawful use by a third party of the personal data.

Scapta reserves the right to notify you that the Website may contain links, hyperlinks or references to other sites, which Scapta does not control and to which this Privacy Policy does not apply. Indeed, these sites are not managed by Scapta. Scapta is not liable for the content of such websites referred to, nor for the Offers, products or services mentioned on them. Scapta therefore recommends that you carefully read each privacy policy of each site you visit, as it may differ from this privacy statement.

8. COOKIES

8.1. INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us provide you with a better user experience when you visit our website and also allows us to optimize our website.

However, cookies and similar technologies do not allow the systematic collection of data that could identify users of our website. They only help us improve the operation of our website, understand our users’ interests and measure how effective our website content is.

As a result of recent legislative changes, all websites targeting certain parts of the European Union are required to ask your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and complete information about the cookies we use and their purpose. Please read our privacy statement to learn about the privacy rules applicable to the website.

For further information about this cookie policy, please contact us at info@scapta.com

8.2. WHAT IS A COOKIE?

A cookie is small text and number file that we store in your browser or on your computer’s hard drive. This allows us to remember your preferences when using our website. Unless you have adjusted your browser settings so that it will refuse cookies, our system will set cookies as soon as you visit our website.

8.3 TYPES OF COOKIES ON WWW.SCAPTA.BE

Cookies can be divided according to their origin, their function and their lifetime.

  • First-party cookies are those cookies placed by us on the scapta.com domain.They ensure that our website functions properly and increases the quality of our services.
  • Third-party cookies are cookies set by a different domain name than that of the website visited by the user. If a user visits a website and a third party places a cookie through that website, this is a third-party cookie. For cookies placed by third-parties, please refer to the statements made by these parties on their respective websites about them. Please note that we cannot exert any influence on the content of those statements nor on the content of the cookies of these third-parties.These anonymous cookies are there to make your user experience better and more personalized.

We can further divide first- and third-party cookies into such things as:

  • Functional cookies are cookies that ensure that the website functions properly. They keep information about your choices and preferences on our website (e.g., cookies for remembering log-in or registration, remembering your language preference, remembering your products in your shopping cart). Functional cookies are logically first-party cookies.
  • Non-functional cookies are cookies that can be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the mere technical support of the website. Non-functional cookies can be first-party or third-party cookies.
  • Cookies with static purposes allow tracking which pages of the website you visit, where your computer is located, etc. (Google analytics, Google tag manager, Chameleon, Hotjar).
  • Cookies with social purposes allow the user to directly share the content of the visited website with others via social media (facebook, twitter, linkedin, YouTube).
  • Cookies with targeting purposes allow a profile to be built based on your browsing habits so that the ads shown are tailored to your interests (Criteo, Target2Sell, Facebook, SalesSycle).
  • Cookies with commercial purposes track how many and which ads were shown to a user (Doubleclick, Google Adwords, Bing ads).

Below is a listing of the various first-party non-functional cookies that can be found on our website:

  • Facebook pixel: This cookie looks at what posts and links you view. This way, we can show you relevant ads on Facebook.

Below is a listing of the various third-party non-functional cookies you can find on our website:

  • Facebook: This cookie looks at what products and pages you view. This way, we can show you relevant ads on Facebook.
  • LinkedIn: This cookie looks at what products and pages you view. This way, we can show you relevant ads on Facebook.
  • Google Analytics: an analytical cookie is used here to collect statistical data. With Google Analytics, we measure how you use www.scapta.com and how you found our website. These statistics give us a better understanding of how often our website is visited, which parts of our website are visited most often and in which areas we can optimize our website. This information is collected anonymously.
  • Google Tag Manager: an analytical cookie is used here to collect statistical data. This data allows us to improve our website.
  • Hotjar: This cookie looks at what products and pages you view. In this way, we can improve the usability of our website.

Cookies can also be divided according to their lifetime:

  • Persistent cookies: These cookies remain on the user’s device for the duration defined in the cookie. They are activated each time the user visits the website that set this cookie (e.g. cookies set by social media such as Facebook, Google Analytics etc). Most non-functional cookies are persistent cookies.
  • Session cookies: These cookies allow us to simplify and link a user’s actions during a browser session. A browser session begins when a user opens the browser window and ends when they close the browser window. Session cookies are placed temporarily. Once you close the browser, all session cookies are deleted. Most functional cookies are session cookies.

8.4 ACCEPTING COOKIES

Upon your first visit to our website, you will be asked to accept our different types of cookies. You block cookies by activating the browser setting that allows you to refuse the placement of cookies. However, if you use your browser settings to block those cookies, you may not be able to access (certain parts of) our website. Please read this cookie policy carefully for more information on this. If at any time you wish to withdraw your consent, you must delete your cookies using your browser settings. Section 8.5 explains the steps you need to take to do this.

8.5 DELETING OR DISABLING COOKIES

If you do not want websites to place cookies on your computer or you want to delete your cookies, you can change your cookie settings in your web browser. These settings can usually be found in your Web browser’s Options or Preferences menu. You can also adjust your settings so that your browser refuses all cookies or only third-party cookies. Unfortunately, if you do not want to use cookies, we cannot guarantee that our website will work properly. Thus, it is possible that some functions of the web shop may be lost or you may not be able to see certain pages at all. In addition, refusing cookies does not mean you will no longer see ads either. The ads will just no longer be tailored to your interests and will be repeated more often. How to adjust your settings varies by browser. To better understand these settings, the following links may be helpful. If not, you should consult the ‘Help’ function in your web browser for more details.

The website www.youronlinechoices.com will show you a list of all the organizations that have placed cookies on your own computer and any log-on name. Here you can disable cookies from specific parties.

8.6. MORE INFORMATION ABOUT COOKIES

Useful information about cookies can be found here:www.aboutcookies.org

Download the privacy statement and cookie policy here.