One platform for Staff, marketing, and customer service.
Met Odoo Brings HR administration, marketing automation, and helpdesk management together in one integrated database. Your employees, customers, and projects are connected, without the need for different standalone systems or complex integrations.
One platform for HR, marketing, and service.
Met Odoo brings together three crucial business domains: Human Resources for your staff, Marketing for customer acquisition and Services for customer follow-up. While these processes are spread across different systems in many companies, within Odoo they work with the same customer and employee database.
Hiring a new employee? From Recruitment to Employees, time tracking and personnel cost monitoring: everything links together seamlessly without duplicate entry.
Starting a marketing campaign? Segment based on CRM data, send targeted communication via Mailing automate follow-up with Marketing Automation.
A customer is reporting a problem? Helpdesk ticket is linked to the correct customer, projects, and billing data, so your team always has the full context.
What's in it this module.
HR & Employees
Employee files, contracts, leave management, and evaluations centrally managed. Support for multiple companies and locations.
Time Sheet
Register hours and activities per project or task, with approval workflows for managers and automatic invoicing.
Marketing automation
Activate workflows based on CRM behavior and seamlessly connect with the Odoo Mailing module.
Helpdesk and tickets
Manage tickets via email, form, or phone, with SLAs, escalation flows and a customer portal for transparent follow-up.
Recruitment
Publish job openings on your website, manage candidates through a clear pipeline, and automate follow-ups. Upon hiring, information flows directly to HR.
Projects & Tasks
Manage projects with kanban boards, tasks, deadlines, and time tracking, fully integrated with your services and billing.
FAQ
Does Odoo replace our current payroll software?
Odoo manages employee files, contracts, vacation days, reviews, and the accounting processing of personnel costs. For the actual payroll calculation, Belgian companies often work with specialized partners such as SD Worx, Securex of Acelo. Odoo integrates with this, ensuring your HR administration and payroll processing run smoothly together.
Not necessarily. Marketing automation grows with your business.
For small SMEs, the network can help save time by automating repetitive communication, such as follow-up emails, newsletters, customer segmentation, and reminders. You start simply with basic flows and expand further as your marketing needs grow.
By Synvio BV we will review together which automations truly add value for your organization, so you don't build a complex system that you don't need.
Yes. Odoo Helpdesk works directly with your email.
Customers can easily submit tickets via email, which are then automatically created and tracked in Odoo Helpdesk. Your team manages all communication, statuses, SLAs, and resolutions from a single central environment.
Take the step towards more efficient staff management today.
Contact Scapta and discover how we can help you switch to Odoo HR Smooth and carefree guidance, from analysis and configuration to migration, training, and support.
