1. GENERAL

Each visit to our website is subject to the following privacy statement and cookie policy. This sets out what data about you is collected and processed by Scapta NV when you visit the website and what the purposes of this are.
Your personal data is processed and secured with care by us to ensure its integrity and confidentiality, and to prevent its loss and unauthorized use by taking the necessary technical and organizational measures.

The controller of your personal data:

Scapta NV
Registered office
Corda Campus – Corda 6
Kempische Steenweg 293, unit 38,
3500 Hasselt
Phone number: +32 11 600 600

E-mail: info@scapta.be

Registered in the Belgian Crossroads Bank for Enterprises under the number BE 0634.869.948

2. PERSONAL DATA COLLECTED

2.1. THE DATA YOU COMMUNICATE TO US

On our website, there are several actions you can take that require you to provide some personal information:

  • Title, last name, and first name: so we can address you correctly in our communications.
  • Email address: to send newsletters containing information about products, services, or relevant offers that may interest you, based on your data, such as previous orders.
  • Don't want to receive any more newsletters? This consent may be revoked at any time, free of charge, without justification. You can unsubscribe from this via the unsubscribe link at the bottom of each newsletter or by emailing info@scapta.com
  • Phone number: for any phone calls
  • Company name: for preparing business invoices.

On the various pages where personal data are requested, it will be made clear to you which data are mandatory (indicated by the symbol *) or optional.

2.2. DATA GENERATED AUTOMATICALLY

  • Cookies: Certain data is collected using cookies on our website. Please see section 8 for our cookie policy.
  • IP address: An IP address is a number assigned to your computer by your Internet Service Provider to allow you access to the Internet. It is generally assumed that an IP address does not contain personal information because an IP address is usually dynamic (it changes each time you connect to the Internet) and not static (belonging to a particular user’s computer). We use your IP address to combat possible fraud when placing an order, such as in the case of unauthorized use of your account by third parties.
  • The type and version of your navigation system
  • The last visited internet page

2.3. PERSONAL DATA COMMUNICATED BY COMMERCIAL PARTNERS

Scapta's commercial partners guarantee to Scapta that they have obtained permission to transfer the personal data in question for direct marketing purposes.

Commercial partners:

Roularta Business Information (Trendstop)

6 Cyclotron Road

1348 Ottignies-Louvain-la-Neuve

VAT BE2244.735.002

Bisnode Belgium

Researchdreef 65

1070 Anderlecht

VAT BE0458.662.817

Graydon Belgium NV

Extension Street 84B1

2600 Antwerp (Berchem)

VAT BE 0422.319.093

For more information on how these commercial partners process personal data, please refer to the statements they have posted on their respective websites regarding this matter.

2.4 PHOTOS AND IMAGERY

When we organize events, we will also take photos and videos of them, which we will later use in our internal and external communications—for example, on Facebook, our website, LinkedIn, and in print media. Please be aware that photos may be taken of you at these events. If you would prefer not to be photographed, please let us know at the reception desk.

3. PURPOSES OF PROCESSING

3.1. GENERAL PURPOSES

Your personal data is collected:

  • To provide you with the service offered on the website;
  • To conduct market research to improve the technical and content quality of the website;
  • to communicate regarding registrations for events or demos
  • For commercial direct marketing purposes;
  • To adapt the content of our website to each individual visitor;
  • To display personalized advertising;
  • After rendering the data anonymous (data are kept in a form that does not allow the individual to be identified for longer than necessary), prepare statistics or conduct surveys regarding the number of visits to the various sections of the Website.

3.2. COMMUNICATION TO THIRD PARTIES

Your personal data will be kept strictly confidential and will in no case be communicated to third parties for commercial purposes. We do use vendors to provide our services, such as providing IT support and sending newsletters. These suppliers are contractually bound to process this data only on behalf of Scapta. In addition, they are contractually bound to adequately secure this data to prevent loss and unauthorized access.

4. LEGALITY OF PROCESSING THESE DATA

Lawfulness of the processing of this data

  • via provable consent: when leaving your personal data, you must explicitly accept our privacy statement and agree that Scapta will collect and process your personal data in accordance with this privacy statement.
  • necessary for the performance of a contract.
  • necessary for the representation of legitimate interests, particularly the acquisition of new customers.

5. RECORD RETENTION PERIOD.

All personal data is retained for a period necessary to provide the service by Scapta or as required by law.

6. DATA SUBJECT RIGHTS

6.1. RIGHT OF ACCESS AND CORRECTION

You have the right at any time to access your personal data and correct any inaccurate personal data.

6.2. RIGHT TO DATA ERASURE

You have the right to data erasure at any time for the processing of your personal data as discussed in points 2-3 of this privacy statement. However, Scapta must comply with the deletion only if the processing does not conflict with other legal obligations that require the data to be retained.

6.3. Right to Restriction of Processing and Objection to Processing

You can exercise your right to restrict the processing of your personal data or to object to its processing. You can object to the processing of your personal data at any time and without giving any reason.

6.4. RIGHT TO OBJECT TO AUTOMATED DECISION-MAKING

You have the right not to be subjected to automated decision-making, including profiling, if it has legal consequences for you as the data subject. Profiling is the processing of personal data through an automated process, without human intervention, where certain personal aspects of a natural person are evaluated based on that personal data.

Does not apply if:

  • The decision is necessary for the formation or performance of a contract;
  • The decision is authorized by a statutory provision.;
  • The decision is based on the individual's express consent.
    Scapta does not use automated decision-making.

7. FILING A COMPLAINT

You have the right to lodge a complaint with a supervisory authority regarding Scapta’s handling of the collection and processing of your personal data. Complaints regarding our privacy statement can also be sent to info@scapta.com.
Complaints to the privacy committee can be reported here: https://www.privacycommission.be/nl/node/245

7.1 SECURITY AND CONFIDENTIALITY

Scapta has developed security measures adapted at the technical and organizational levels to prevent the destruction, loss, falsification, modification, unauthorized access, or inadvertent notification to third parties of personal data collected on the website, as well as any other unauthorized processing of such data.

Under no circumstances can Scapta be held liable for any direct or indirect damages resulting from erroneous or unlawful use of personal data by a third party.

Scapta reserves the right to notify you that the Website may contain links, hyperlinks, or references to other sites, which Scapta does not control and to which this Privacy Policy does not apply. Indeed, these sites are not managed by Scapta. Scapta is not liable for the content of such websites referred to, nor for the Offers, products, or services mentioned on them. Scapta therefore recommends that you carefully read each privacy policy of each site you visit, as it may differ from this privacy statement.

8. COOKIES

8.1. Information About Our Use of Cookies

Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us provide you with a better user experience when you visit our website and also allows us to optimize our website.

However, cookies and similar technologies do not allow for the systematic collection of data that could identify users of our website. They only help us to improve the functioning of our website, understand our users’ interests, and measure the effectiveness of our website content.

As a result of recent legislative changes, all websites targeting certain parts of the European Union are required to ask for your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and complete information about the cookies we use and their purpose. Please read our privacy statement to learn about the privacy rules applicable to the website.

For further information about this cookie policy, please contact us at info@scapta.com

8.2. WHAT IS A COOKIE?

A cookie is a small text and data file that we store in your browser or on your computer’s hard drive. This allows us to remember your preferences when you use our website. Unless you have adjusted your browser settings to block cookies, our system will set cookies as soon as you visit our website.

8.3 Types of Cookies on www.scapta.be

Cookies can be divided according to their origin, their function, and their lifespan.

  • First-party cookies are cookies placed by us on the scapta.com domain. They ensure that our website functions properly and improve the quality of our services.
  • Third-party cookies are cookies set by a domain name different from that of the website the user is visiting. If a user visits a website and a third party places a cookie through that website, this is a third-party cookie. For cookies placed by third parties, please refer to the statements made by these parties on their respective websites regarding them. Please note that we cannot exert any influence over the content of those statements, nor over the content of these third parties' cookies. These anonymous cookies are there to make your user experience better and more personalized.

We can further divide first-party and third-party cookies into things like:

  • Functional cookies are cookies that ensure the website functions properly. They store information about your choices and preferences on our website (e.g., cookies for remembering logins or registrations, remembering your language preference, remembering your products in your shopping cart). Functional cookies are logically first-party cookies.
  • Non-functional cookies are cookies that can be placed for statistical, social, targeting, and commercial purposes. They have nothing to do with the mere technical support of the website. Non-functional cookies can be first-party or third-party cookies.
  • Cookies with static purposes allow tracking which pages of the website you visit, where your computer is located, etc. (Google Analytics, Google Tag Manager, Chameleon, Hotjar).
  • Cookies used for social media purposes allow users to directly share the content of the website they are visiting with others via social media (Facebook, Twitter, LinkedIn, YouTube).
  • Targeting cookies allow a profile to be built based on your browsing habits so that the ads shown are tailored to your interests (Criteo, Target2Sell, Facebook, SalesSycle).
  • Cookies for commercial purposes track how many and which ads were shown to a user (Doubleclick, Google Adwords, Bing ads).

Below is a listing of the various first-party non-functional cookies that can be found on our website:

  • Facebook Pixel: This cookie tracks the posts and links you view. This allows us to show you relevant ads on Facebook.

Below is a listing of the various third-party non-functional cookies you can find on our website:

  • Facebook: This cookie looks at what products and pages you view. This way, we can show you relevant ads on Facebook.
  • LinkedIn: This cookie looks at which products and pages you view. This way, we can show you relevant ads on Facebook.
  • Google Analytics: an analytical cookie is used here to collect statistical data. With Google Analytics, we measure how you use www.scapta.com and how you found our website. These statistics give us a better understanding of how often our website is visited, which parts of our website are visited most often, and in which areas we can optimize our website. This information is collected anonymously.
  • Google Tag Manager: An analytical cookie is used here to collect statistical data. This data allows us to improve our website.
  • Hotjar: This cookie tracks the products and pages you view. This allows us to improve our website's usability.

Cookies can also be divided according to their lifespan:

  • Persistent cookies: These cookies remain on a user's device for the duration specified in the cookie. They are activated each time the user visits the website that set the cookie (e.g., cookies set by social media like Facebook, Google Analytics, etc.). Most non-functional cookies are persistent cookies.
  • Session cookies: These cookies allow us to simplify and link a user’s actions during a browser session. A browser session begins when a user opens the browser window and ends when they close the browser window. Session cookies are placed temporarily. Once you close the browser, all session cookies are deleted. Most functional cookies are session cookies.

8.4 ACCEPTING COOKIES

When you first visit our website, you will be asked to accept our different types of cookies. You can block cookies by activating the browser setting that allows you to refuse the placement of cookies. However, if you use your browser settings to block these cookies, you may not be able to access (certain parts of) our website. Please read this cookie policy carefully for more information on this. If at any time you wish to withdraw your consent, you must delete your cookies using your browser settings. Section 8.5 explains the steps you need to take to do this.

8.5 Deleting or Disabling Cookies

If you do not want websites to place cookies on your computer or you want to delete your cookies, you can change your cookie settings in your web browser. These settings can usually be found in your web browser’s Options or Preferences menu. You can also adjust your settings so that your browser blocks all cookies or only third-party cookies. Unfortunately, if you choose not to use cookies, we cannot guarantee that our website will function properly. As a result, some features of the online store may not work, or you may be unable to view certain pages at all. In addition, refusing cookies does not mean you will no longer see ads. The ads will simply no longer be tailored to your interests and will be repeated more often. How to adjust your settings varies by browser. To better understand these settings, the following links may be helpful. If not, you should consult the ‘Help’ function in your web browser for more details.

The website www.youronlinechoices.com will show you a list of all the organizations that have placed cookies on your computer and any login names. Here you can disable cookies from specific parties.

8.6. MORE INFORMATION ABOUT COOKIES

Useful information about cookies can be found here.:www.aboutcookies.org

Download the privacy statement and cookie policy Here.