{"id":892,"date":"2020-07-15T14:20:02","date_gmt":"2020-07-15T12:20:02","guid":{"rendered":"https:\/\/dev-wordpress-b24264f7b1e0.hyperlane.co\/?page_id=892"},"modified":"2026-05-05T09:48:31","modified_gmt":"2026-05-05T07:48:31","slug":"microsoft-dynamics-365-customer-insights","status":"publish","type":"page","link":"https:\/\/scapta.com\/en\/microsoft-dynamics-365-customer-insights\/","title":{"rendered":"Microsoft Dynamics 365 Customer Insights"},"content":{"rendered":"\n\t<section class=\"section dark\" id=\"section_441533742\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded \" >\n\n\t\t\t\n\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-634727592\">\n\n\n\t<div id=\"col-232659275\" class=\"col medium-7 small-9 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-846267287\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-846267287 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"gap-767387703\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-767387703 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"gap-2049488268\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2049488268 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"gap-175218419\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-175218419 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h1><span style=\"font-size: 160%;\">Microsoft Dynamics 365 Customer Insights<\/span><\/h1>\n<div class=\"row\"  id=\"row-2118851113\">\n\n\n\t<div id=\"col-1104937670\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p>De Microsoft software voor jouw marketingdoeleinden!\u00a0<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_441533742 {\n  padding-top: 100px;\n  padding-bottom: 100px;\n}\n#section_441533742 .section-bg-overlay {\n  background-color: rgba(9, 100, 150, 0.657);\n}\n#section_441533742 .section-bg.bg-loaded {\n  background-image: url(https:\/\/scapta.com\/wp-content\/uploads\/2022\/01\/140122_Scapta-22-1-scaled.jpg);\n}\n#section_441533742 .section-bg {\n  background-position: 81% 23%;\n}\n#section_441533742 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_441533742 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #section_441533742 {\n    padding-top: 140px;\n    padding-bottom: 140px;\n  }\n}\n@media (min-width:850px) {\n  #section_441533742 {\n    padding-top: 100px;\n    padding-bottom: 100px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_1851318397\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-271651225\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-271651225 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1593557495\">\n\n\n\t<div id=\"col-208074044\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n  <div class=\"banner has-hover\" id=\"banner-1145320143\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill bg-loaded\"><\/div>\n                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1145320143 {\n  padding-top: 300px;\n  background-color: rgba(255, 255, 255, 0);\n}\n#banner-1145320143 .bg.bg-loaded {\n  background-image: url(https:\/\/scapta.com\/wp-content\/uploads\/2026\/05\/2023-03-10-Scapta-_Movito_-106-1024x683.jpg);\n}\n#banner-1145320143 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-1145320143 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #banner-1145320143 {\n    padding-top: 450px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-right\"  id=\"row-696066345\">\n\n\n\t<div id=\"col-2049577002\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3188421012\" class=\"text\">\n\t\t\n\n<h2><span style=\"font-size: 100%;\" data-text-color=\"primary\">Bied een persoonlijke ervaring aan jouw klant<\/span><\/h2>\n\t\t\n<style>\n#text-3188421012 {\n  font-size: 1.25rem;\n}\n<\/style>\n\t<\/div>\n\t\n<h3><span data-text-color=\"secondary\"><em>Van eerste contact tot loyale koper<\/em><\/span><\/h3>\n<p>Wil je als marketeer stoppen met gissen en beginnen met weten? Met Dynamics 365 Customer Insights beschik je over<strong> \u00e9\u00e9n centrale marketingsoftware<\/strong> die al je klantdata samenvoegt, analyseert en direct inzetbaar maakt voor gerichte campagnes, via e-mail, sms, events en meer.<\/p>\n<p>Het systeem is volledig ge\u00efntegreerd in het Microsoft-ecosysteem. Dat betekent dat jouw marketingdata naadloos samenwerkt met Dynamics 365 Sales, Business Central, Teams en Outlook. Marketing, sales en service spreken eindelijk dezelfde taal, vanuit \u00e9\u00e9n gedeeld klantprofiel.<\/p>\n<a href=\"https:\/\/scapta.com\/oplossing\/\" target=\"_self\" class=\"button secondary\"  style=\"border-radius:10px;\">\n    <span>Ontdek alle oplossingen<\/span>\n  <\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2049577002 > .col-inner {\n  padding: 7% 8% 5% 8%;\n  margin: -50px 0 0px 0px;\n}\n@media (min-width:550px) {\n  #col-2049577002 > .col-inner {\n    padding: 6% 8% 5% 8%;\n  }\n}\n@media (min-width:850px) {\n  #col-2049577002 > .col-inner {\n    padding: 8% 8% 5% 8%;\n    margin: -263px 0px 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1851318397 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_1851318397 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1851318397 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #section_1851318397 {\n    padding-top: 50px;\n    padding-bottom: 50px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_684745027\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1814773108\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1814773108 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\" style=\"max-width:1300px\" id=\"row-1285196599\">\n\n\n\t<div id=\"col-921170828\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-1221696358\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1221696358 {\n  padding-top: 49px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-1680087754\" class=\"text\">\n\t\t\n\n<h2><span style=\"font-size: 65%;\" data-text-color=\"primary\">Heb jij ook moeite met&#8230;<\/span><\/h2>\n\t\t\n<style>\n#text-1680087754 {\n  font-size: 1.75rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1791561253\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1791561253 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\" style=\"max-width:1300px\" id=\"row-52776981\">\n\n\n\t<div id=\"col-1888308106\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2 box-shadow-3-hover\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(9, 100, 150);border-width:10px 0px 0px 0px;\">\n\t<\/div>\n\t\t\t\n\n<h3><span data-text-color=\"primary\">Versnipperde klantdata?<\/span><\/h3>\n<p class=\"___1et8vw6 f18zxyen f1mevb6\">Dankzij\u00a0<strong class=\"___1cb78qm fl43uef\">Dynamics 365 Customer Insights<\/strong>\u00a0breng je al je data \u2014 van verkoop tot marketing en events \u2014 samen in \u00e9\u00e9n overzichtelijk platform. Hierdoor verdwijnen de eilandjes tussen afdelingen, terwijl iedereen voortaan vertrekt vanuit hetzelfde klantbeeld.<\/p>\n\t<div id=\"gap-1156702870\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1156702870 {\n  padding-top: 132px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"gap-2003627381\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2003627381 {\n  padding-top: 19px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1888308106 > .col-inner {\n  padding: 30px 30px 30px 30px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1399803620\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2 box-shadow-3-hover\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(9, 100, 150);border-width:10px 0px 0px 0px;\">\n\t<\/div>\n\t\t\t\n\n<h3><span data-text-color=\"primary\">Marketingcampagnes die niet scoren?<\/span><\/h3>\n<p>Generieke campagnes leveren generieke resultaten. Met deze marketingsoftware segmenteer je je doelgroepen tot op het niveau van individueel gedrag en stuur je op het juiste moment de juiste boodschap via het juiste kanaal. Ingebouwde A\/B-testing toont je wat werkt. Het resultaat: hogere open rates, betere klikratio&#8217;s en meer omzet uit je marketingbudget.<\/p>\n\t<div id=\"gap-1464422059\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1464422059 {\n  padding-top: 41px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1399803620 > .col-inner {\n  padding: 30px 30px 31px 30px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-294442428\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2 box-shadow-3-hover\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(9, 100, 150);border-width:10px 0px 0px 0px;\">\n\t<\/div>\n\t\t\t\n\n<h3><span data-text-color=\"primary\">Marketing en sales die niet samenwerken<\/span><\/h3>\n<p>Customer Insights \u2013 Journeys scoort en kwalificeert leads automatisch en draagt ze over aan sales \u2014 op het moment dat ze klaar zijn om te kopen. Omdat marketingdata en CRM-data dezelfde database delen (Microsoft Dataverse), zien verkopers in real time welke campagnes een prospect al heeft doorlopen. Geen dubbel werk, geen gemiste opvolging.<\/p>\n\t<div id=\"gap-402984245\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-402984245 {\n  padding-top: 76px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"gap-1028744758\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1028744758 {\n  padding-top: 16px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-294442428 > .col-inner {\n  padding: 30px 30px 6px 30px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-113120110\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2 box-shadow-3-hover\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(9, 100, 150);border-width:10px 0px 0px 0px;\">\n\t<\/div>\n\t\t\t\n\n<h3><span data-text-color=\"primary\">Te laat inspelen op marktsignalen?<\/span><\/h3>\n<p>De ingebouwde AI en Microsoft Copilot analyseren klantgedrag continu. Een websitebezoek, een formulierinvulling, een aankoop, elk signaal triggert automatisch een gepersonaliseerde marketingactie. Je marketingteam reageert proactief in plaats van achteraf, en Copilot helpt bij het schrijven van e-mails, het opbouwen van segmenten en het genereren van campagne-idee\u00ebn.<\/p>\n\t<div id=\"gap-565972468\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-565972468 {\n  padding-top: 16px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-113120110 > .col-inner {\n  padding: 30px 30px 6px 30px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1022364875\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1022364875 {\n  padding-top: 34px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-921170828 > .col-inner {\n  margin: -130px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-443676377\">\n\n\n\t<div id=\"col-1369141604\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2945634815\" class=\"text\">\n\t\t\n\n<h2><span style=\"font-size: 65%;\" data-text-color=\"primary\">Marketingautomation met Microsoft Copilot<\/span><\/h2>\n\t\t\n<style>\n#text-2945634815 {\n  font-size: 1.75rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-256535066\">\n\n\n\t<div id=\"col-978845351\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p style=\"text-align: center;\">Dynamics 365 Customer Insights is de eerste marketingsoftware met een diep ingebouwde AI-assistent: Microsoft Copilot. Concreet betekent dit dat je als marketeer:<\/p>\n<p style=\"text-align: center;\">Een segment kunt beschrijven in gewone taal (&#8216;klanten die de afgelopen 3 maanden een product gekocht hebben boven de 500 euro&#8217;) en Copilot bouwt het segment automatisch<\/p>\n<ul>\n<li class=\"bullet-checkmark\" style=\"text-align: center;\">Gepersonaliseerde e-mailteksten en onderwerpsregels kunt laten genereren op basis van het klantprofiel en campagnedoel<\/li>\n<li class=\"bullet-checkmark\" style=\"text-align: center;\">Via de Copilot-chat inzichten kunt opvragen over campagneprestaties zonder zelf rapporten te bouwen<\/li>\n<li class=\"bullet-checkmark\" style=\"text-align: center;\">Marketingjourney-vertakkingen kunt laten voorstellen op basis van gedragspatronen uit je klantdata<\/li>\n<\/ul>\n<p style=\"text-align: center;\">\u00a0<\/p>\n<p style=\"text-align: center;\">Het resultaat: \u00e9\u00e9n marketeer kan dankzij AI de output realiseren van een heel marketingteam \u2014 zonder diepgaande technische kennis.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_684745027 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_684745027 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_684745027 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_698097991\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-161874550\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-161874550 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-425657555\">\n\n\n\t<div id=\"col-1191964622\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3855153334\" class=\"text\">\n\t\t\n\n<h2 style=\"text-align: left;\"><span style=\"font-size: 75%; color: #ffffff;\">LIOF&#8217;s succesverhaal<\/span><\/h2>\n\t\t\n<style>\n#text-3855153334 {\n  font-size: 1.75rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<p><span style=\"color: #ffffff;\">Hoe zorg je ervoor dat marketing \u00e9cht persoonlijk en effici\u00ebnt wordt? Bij LIOF vonden ze het antwoord met Microsoft Dynamics 365 Customer Insights. Door klantdata slim te bundelen hebben ze nu \u00e9\u00e9n compleet klantbeeld. Dat betekent: beter targeten, slimmer communiceren en campagnes die van e-mail tot event op elkaar aansluiten.<\/span><\/p>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1191964622 > .col-inner {\n  margin: 0px 0px 0px -9px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-116391928\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"video video-fit mb\" style=\"padding-top:57%;\"><iframe loading=\"lazy\" title=\"Van e-mail tot event \u2013 LIOF&#039;s succesverhaal dankzij Microsoft Dynamics 365 Customer Insights\" width=\"1020\" height=\"574\" src=\"https:\/\/www.youtube.com\/embed\/M72NhHczrSo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_698097991 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: #096496;\n}\n#section_698097991 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_698097991 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #section_698097991 {\n    padding-top: 43px;\n    padding-bottom: 43px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n<div class=\"row\"  id=\"row-793973782\">\n\n\n\t<div id=\"col-1878554824\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-106990212\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-106990212 {\n  padding-top: 46px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-3775450997\" class=\"text\">\n\t\t\n\n<h2><span style=\"font-size: 65%;\" data-text-color=\"primary\">Genereer leads dankzij Microsoft Dynamics 365 Customer Insights<\/span><\/h2>\n\t\t\n<style>\n#text-3775450997 {\n  font-size: 1.75rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1897768618\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1897768618 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"video video-fit mb\" style=\"padding-top:56.25%;\"><p><iframe loading=\"lazy\" title=\"Week van de Webinar: Genereer leads dankzij Microsoft Dynamics 365 Customer Insights\" width=\"1020\" height=\"574\" src=\"https:\/\/www.youtube.com\/embed\/T9mhGOeo97g?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/scapta.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-763979354\">\n\n\n\t<div id=\"col-127090376\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3672420329\" class=\"text\">\n\t\t\n\n<h2><span style=\"font-size: 65%;\" data-text-color=\"primary\">FAQ<\/span><\/h2>\n\t\t\n<style>\n#text-3672420329 {\n  font-size: 1.75rem;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-222673653\">\n\n\n\t<div id=\"col-1129440468\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\n<div class=\"accordion scapta-faq\" rel=\"1\">\n\n  <div class=\"accordion-item\">\n    <a href=\"#\" class=\"accordion-title plain\">\n      <button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n      <h3>Wat is Microsoft Dynamics 365 Customer Insights?<\/h3>\n    <\/a>\n    <div class=\"accordion-inner\">\n      <p>Microsoft Dynamics 365 Customer Insights is de marketingsoftware van Microsoft voor kmo&#8217;s en middelgrote organisaties. Het platform bestaat uit twee modules: Customer Insights \u2013 Data (klantdataplatform voor unified profiles en segmentatie) en Customer Insights \u2013 Journeys (marketing automation voor e-mail, sms, events en real-time journeys). De oplossing is volledig ge\u00efntegreerd met Microsoft 365, Dynamics 365 Sales en Business Central.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"accordion-item\">\n    <a href=\"#\" class=\"accordion-title plain\">\n      <button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n      <h3>Wat onderscheidt Customer Insights van andere marketingsoftware?<\/h3>\n    <\/a>\n    <div class=\"accordion-inner\">\n      <p>Customer Insights Customer Insights brengt al je klantdata samen op \u00e9\u00e9n plek en zet die meteen om in slimme, persoonlijke klantcontacten, in marketing, verkoop en service. Zo krijg je  zicht op wie je klant is en wat hij nodig heeft, op het juiste moment.\n\nOmdat het vlot samenwerkt met vertrouwde Microsoft-tools zoals Teams, Power BI en Microsoft 365, ben je snel up-and-running zonder ingewikkelde koppelingen. Ingebouwde AI en Copilot helpen je automatisch met content, segmenten en de volgende beste actie, zodat je team meer tijd heeft voor wat echt telt: groeien.\n\nKlein starten en groot worden? Dat kan. Je betaalt alleen voor wat je gebruikt en breidt eenvoudig uit wanneer jouw business dat vraagt.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"accordion-item\">\n    <a href=\"#\" class=\"accordion-title plain\">\n      <button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n      <h3>Is Dynamics 365 Customer Insights geschikt voor mijn organisatie?<\/h3>\n    <\/a>\n    <div class=\"accordion-inner\">\n      <p>\nJa. scapta implementeert Dynamics 365 Customer Insights specifiek voor kmo&#8217;s en middelgrote organisaties in Vlaanderen en Belgi\u00eb \u2014 in sectoren zoals productie, food &#038; beverage, IT-dienstverlening en non-profit. De oplossing schaalt mee met je organisatie en is volledig GDPR-conform (EU-dataresidentie op Microsoft Azure).<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"accordion-item\">\n    <a href=\"#\" class=\"accordion-title plain\">\n      <button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n      <h3>Waarom zou ik met scapta samenwerken?<\/h3>\n    <\/a>\n    <div class=\"accordion-inner\">\n      <p>Bij scapta bent u meer dan een klant \u2014 u bent een partner. Dat betekent dat we vertrekken vanuit uw bedrijf, niet vanuit het product. We nemen de tijd om uw processen, doelen en uitdagingen te begrijpen, zodat we oplossingen aanbieden die echt het verschil maken. Met jarenlange ervaring, bewezen aanpakken en tientallen succesvolle implementaties in Vlaanderen weten we wat werkt in de praktijk. En we staan u bij gedurende het hele traject \u2014 van strategie en implementatie tot dagelijks gebruik en verdere groei.<\/p>\n    <\/div>\n  <\/div>\n\n<\/div>\n\n<style>\n.scapta-faq .accordion-title h3 {\n  display: inline;\n  font-size: inherit;\n  font-weight: inherit;\n  margin: 0;\n  padding: 0;\n  line-height: inherit;\n  color: inherit;\n}\n<\/style>\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Waarom zou ik voor Business Central kiezen?\",\n      \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Business Central is een krachtig en flexibel ERP-systeem van Microsoft dat alles samenbrengt op \u00e9\u00e9n plek: financi\u00ebn, verkoop, voorraad, klantgegevens en projecten. Het is gebruiksvriendelijk, werkt naadloos samen met vertrouwde Microsoft-tools zoals Teams en Outlook, en groeit mee met uw organisatie. 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En we staan u bij gedurende het hele traject, van strategie en implementatie tot dagelijks gebruik en verdere groei.\"}\n    }\n  ]\n}\n<\/script>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-middle align-center\" style=\"max-width:1300px\" id=\"row-1781566780\">\n\n\n\t<div id=\"col-1061957457\" class=\"col medium-10 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-1210436542\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1210436542 {\n  padding-top: 45px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-1991844595\" class=\"text\">\n\t\t\n\n<h2><span style=\"font-size: 65%;\" data-text-color=\"primary\">Ja dit wil ik, Vraag het aan scaptaan Wesley!<\/span><\/h2>\n\t\t\n<style>\n#text-1991844595 {\n  font-size: 1.75rem;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1358-o1\" lang=\"nl-BE\" dir=\"ltr\" 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\/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1192797957 {\n  width: 84%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":13763,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header-light.php","meta":{"footnotes":""},"class_list":["post-892","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Marketingsoftware van Microsoft I Dynamics 365 Customer Insights<\/title>\n<meta name=\"description\" content=\"Dynamics 365 Customer Insights is de marketingsoftware van Microsoft voor gerichte campagnes, klantdata en marketing automation. scapta implementeert in Vlaanderen en Belgi\u00eb.\" \/>\n<meta name=\"robots\" content=\"index, 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