Complaint follow-up

From now on, your complaint follow-up will be efficient and worry-free.

Microsoft Dynamics 365 and the XPR365 add-on from scapta, the digital answer for your SME!

Customer service on wheels? That's only possible if complaints are followed up as quickly and efficiently as possible.

With our solution, you keep customer and supplier complaints separate. You'll immediately know which actions to take, which credit note to send, etc. From now on, your complaint handling will run smoothly.

Watch the Xpr365 demo

Do you also want...

  • Preventing complaints from being lost and not followed up on?
  • Associate the correct details, photos, and documents with the right complaint?
  • That the right people are immediately aware of a complaint?
  • Easily follow up on complaints with the right actions, credit notes, communication, etc.?

Yes, I want this! Ask a captain






    Our happy customers!